Conditions d’utilisation

Last Updated: August 2026

Welcome to WuWa Store. By accessing or using our website, you agree to comply with these Terms of Service. Please read them carefully before using our services.

1. General Information

These Terms govern your use of the WuWa Store website and all purchases made through our online store.

By using this website, you confirm that you are at least 18 years old or have permission from a parent or legal guardian.

2. Products

We strive to ensure that all product descriptions, images, pricing, and availability are accurate.

However, we reserve the right to:

  • Correct errors or inaccuracies.
  • Modify product information without prior notice.
  • Discontinue products at any time.

Product colors may vary depending on your screen settings.

3. Pricing

All prices displayed on WuWa Store are shown in the selected currency.

Prices may change without prior notice.

Applicable taxes or duties may be charged depending on your country.

4. Orders

By placing an order, you agree that:

  • All information provided is accurate.
  • Payment has been authorized.
  • You are legally permitted to make the purchase.

WuWa Store reserves the right to refuse or cancel any order suspected of fraud, unauthorized activity, pricing errors, or inventory issues.

5. Shipping

Shipping times are estimates only.

Delivery dates are not guaranteed and may be affected by:

  • Customs inspections
  • Carrier delays
  • Weather conditions
  • Public holidays
  • Other circumstances beyond our control

Please refer to our Shipping Policy for additional information.

6. Returns & Refunds

Our Returns & Refund Policy forms part of these Terms of Service.

By placing an order, you acknowledge that you have read and accepted our Return & Refund Policy.

7. Intellectual Property

All website content, including text, graphics, logos, website design, and original materials, is the property of WuWa Store unless otherwise stated.

All trademarks, game titles, logos, character names, and other third-party intellectual property remain the property of their respective owners.

WuWa Store is an independent fan merchandise retailer and is not affiliated with, endorsed by, or sponsored by Kuro Games.

8. User Conduct

You agree not to:

  • Use the website for unlawful purposes.
  • Attempt to interfere with website security.
  • Copy or distribute website content without permission.
  • Upload malicious software or harmful code.

9. Limitation of Liability

To the fullest extent permitted by law, WuWa Store shall not be liable for indirect, incidental, consequential, or special damages arising from the use of our website or products.

Nothing in these Terms limits any consumer rights that cannot legally be excluded under applicable law.

10. Privacy

Your use of our website is also governed by our Privacy Policy.

By using WuWa Store, you agree to the collection and processing of information as described in our Privacy Policy.

11. Third-Party Services

Our website may use third-party providers for:

  • Payment processing
  • Shipping
  • Analytics
  • Customer support

These services operate under their own terms and privacy policies.

12. Changes to These Terms

WuWa Store reserves the right to update these Terms of Service at any time.

Changes become effective immediately upon publication on this page.

13. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws applicable to the business operating WuWa Store.

14. Contact Us

If you have any questions regarding these Terms of Service, please contact us:

Email: support@wuwastore.com